This Privacy Policy explains how Golden Harvest, we collects, uses, stores, and protects your personal information when you visit or make a purchase from Golden Harvest. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in compliance with applicable data protection laws in the Philippines.

1. Information We Collect

When you visit or use our website, we may collect the following types of information:

Personal Information

  • Full name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment-related information (processed securely by third-party payment providers)

Order & Transaction Information

  • Products purchased
  • Order value
  • Payment method (online payment or Cash on Delivery)
  • Order history

Technical Information

  • IP address
  • Browser type and device information
  • Pages visited and interaction data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Coordinate packaging and delivery through our trusted fulfillment partners
  • Communicate order updates and customer support messages
  • Improve website functionality and user experience
  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only when necessary, including with:

  • Fulfillment partners / suppliers – for order preparation and delivery
  • Courier services – for shipping and Cash on Delivery processing
  • Payment gateways – for secure online payment processing
  • Legal or regulatory authorities – when required by law

All partners are required to handle your data responsibly and only for the intended purpose.

4. Cash on Delivery (COD)

For Cash on Delivery orders, your name, address, phone number, and order details will be shared with our fulfillment partners and courier services solely for delivery and payment collection purposes.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable core website functionality
  • Remember user preferences
  • Analyze traffic and improve performance

You may disable cookies through your browser settings; however, some features of the Site may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access
  • Loss or misuse
  • Disclosure or alteration

While we strive to protect your data, no online transmission or storage method is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal obligations

Once data is no longer required, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data (subject to legal requirements)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

Email: Ali@goldenHarvest.com
Business Name: Golden Harvest