Golden Harvest sells food products. Due to health and safety regulations, our return policy is limited.

1. Non-Returnable Items

All food products, including nuts and spices, are non-returnable and non-exchangeable once delivered.

2. Damaged or Incorrect Orders

If you receive:

  • Damaged items
  • Incorrect products
  • Missing items

Please contact us within 24 hours of delivery with clear photos of the package and product.

We will review the issue and may offer a replacement or partial refund at our discretion.

3. No Change of Mind Returns

We do not accept returns or refunds for:

  • Change of mind
  • Taste preference
  • Incorrect order placed by the customer

4. Refund Processing

We do not accept returns or refunds for:

  • Approved refunds are processed using the original payment method.
  • Refund processing times may vary depending on the payment provider.