This Shipping Policy explains how orders are processed and delivered when you purchase from Golden Harvest.

1. Shipping Coverage

  • We currently ship within the Philippines only.
  • Orders outside the Philippines are not accepted at this time.

2. Order Processing

  • Orders are processed after payment confirmation (online payment) or order confirmation (Cash on Delivery).
  • Orders are fulfilled through our trusted fulfillment partners.
  • Order processing time is typically 1 business day.

3. Delivery Time

  • Estimated delivery time: 3–5 business days
  • Delivery times may vary due to location, weather conditions, holidays, or courier delays.

Delivery times are estimates and not guaranteed.

4. Shipping Fees

  • Shipping fees are calculated and displayed at checkout.
  • Free shipping may apply for orders that meet the minimum order value which is over ₱3,000

5. Cash on Delivery (COD)

  • COD is available for selected locations.
  • For COD orders, customers must ensure availability at the delivery address.
  • Refused or unreceived COD orders may result in future COD restrictions.

6. Tracking & Delivery Issues

  • Tracking details may be provided when available.
  • If an order is delayed or undelivered, please contact us so we can coordinate with our fulfillment partner.

7. Incorrect Address

  • Customers are responsible for providing accurate delivery information.
  • Additional fees due to incorrect addresses may be charged to the customer.